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Clienty logoCustom Web Application · SaaS

Clienty Platform

A complete legal practice-management platform — CRM, billing, document automation, AI, and a client portal — designed, engineered, and operated end-to-end by PortTech.

The Challenge

Law firms run their practice across disconnected tools: spreadsheets for clients, inboxes for documents, separate billing software, and no single source of truth. Clienty needed a secure, multi-tenant platform deep enough to replace all of them — built from zero.

Our Solution

PortTech designed and engineered the entire product: the UX and interface system, a React dashboard, a NestJS API on PostgreSQL and Redis, and the AWS infrastructure it runs on. The platform unifies client and matter management, lead intake, billing, document automation, e-signature, calendaring, AI assistance, and a client portal — shipped continuously behind feature flags.

Technology Stack

Next.jsReactTypeScriptTailwind CSSNestJSPostgreSQLRedisAWSStripeTwilioSendGridAnthropic Claude
Platform Capabilities

What we designed & built

Every module below was designed, engineered, and shipped by PortTech as part of the Clienty platform.

Client & Matter Management

A complete CRM for legal work — clients, matters by practice area, custom fields, notes, tasks, and full history in one workspace.

Lead Intake & Conversion

A drag-and-drop journey board with public intake forms, answering-service integration, and one-click conversion of leads into clients and matters.

Billing & Payments

Stripe-powered invoicing with payment plans, automated reminders, financial snapshots, and online payment through the client portal.

Document Automation

Template-driven document generation with placeholder mapping, Word and PDF output, e-signature workflows, and branded email delivery.

AI Assistant

A context-aware assistant grounded in each matter — drafting documents, searching case law, and screening case viability against verified legal references.

Client Portal

A secure portal where clients track their case, view and pay invoices, upload documents, and message the firm.

Calendars & Deadlines

Outlook calendar sync plus a built-in deadlines calendar that derives court dates, task due dates, and speedy-trial deadlines automatically.

Omnichannel Communication

Two-way SMS, email, and encrypted team chat — with opt-out compliance and delivery tracking built in.

Inside the Application

A closer look

Real screens from inside the product. Click any image to enlarge.

Engineering

Under the hood

The architecture and practices that keep the platform fast, secure, and easy to evolve.

Multi-Tenant by Design

Every query, cache key, and file path is organization-scoped, isolating each firm's data across the entire stack.

Cloud-Native on AWS

ECS Fargate services, RDS PostgreSQL, ElastiCache Redis, S3, CloudFront, and WAF — deployed with zero downtime.

Security First

Cognito authentication with enforced MFA, AES-256 encryption, TLS-validated database connections, and automated secret rotation.

Performance Engineering

Layered Redis caching with precise invalidation, aggregated dashboard endpoints, and a strictly budgeted, code-split frontend bundle.

Tested Relentlessly

15,000+ automated tests run on every change through CI/CD pipelines with protected branches and automated code review.

Built to Evolve

Feature flags via AWS AppConfig enable gradual rollouts, instant kill-switches, and safe experimentation in production.

The Results

Outcomes that matter

0+
Automated tests across the platform
0+
Third-party integrations
0.9%
Uptime SLA on AWS
0/7
Monitored, encrypted infrastructure
More Work

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