Platform Care

Hosting, Security & Maintenance Plans

The one ongoing cost behind every PortTech-hosted site: hosting, SSL, security updates, backups, monitoring, and development hours — sized to your build.

Why Ongoing Website Maintenance is Critical

Ensure Security & Stability

Protect your site from threats with ongoing security patches, monitoring, and backups.

Improve Performance

Keep your site fast and optimized with regular updates and hosting management.

Keep Content Fresh

Use your monthly development hours for quick updates so visitors always get current information.

Peace of Mind

Stay focused on your business while we handle the technical upkeep and monitoring.

Platform Care Plans

Every build package pairs with a plan below. Pay Monthly builds include it for the 24-month term; one-time builds add it after launch. Month-to-month, cancel with 90days' notice.

Essential Care

For Basic Website builds

$125/month

1 dev hour / month, bank up to 3

  • Managed cloud hosting, SSL & domain/DNS management
  • Security patches, dependency updates & monthly backups
  • Uptime monitoring
  • 1 development hour every month (bank up to 3)
  • Email support within 2 business days

Pro Care

For Pro Website builds

$175/month

2 dev hours / month, bank up to 6

  • Everything in Essential Care
  • 2 development hours every month (bank up to 6)
  • Weekly backups with 30-day retention
  • Priority support within 1 business day
  • Quarterly performance & analytics review

Platform Care

For Custom platforms, e-commerce & web apps

$225/month

2 dev hours / month, bank up to 6

  • Everything in Pro Care
  • AWS hosting: application server + managed database, global CDN & WAF
  • Daily database & media backups, 30-day retention, point-in-time restore
  • Uptime alerting; same-day response for site-down issues
  • Quarterly performance & analytics review call

Hosting runs in PortTech's AWS account under Platform Care, with a documented, no-cost transfer to your own AWS account at any time. Need SLAs or on-call coverage beyond Platform Care? We scope that with your build. See how care fits into full project pricing

Need a Custom Plan or Have Questions?

Reach out today and let us help you find the right level of support for your website.